When an applicant accepts a place offered by Real Health Management and pays the fees, it means a binding contract is created between the student and Real Health Management. Notification of cancellation/withdrawal from unit/s of competency, withdrawal or deferral from a course of study must be made in writing via email to lani@rhm1.com.au.
In the case of cancellation/withdrawal, the following cancellation fees will apply:
- Students who give notice to cancel their enrolment more than 10 days prior to the commencement of a program will be entitled to a full refund of fees paid.
- Students who give notice to cancel their enrolment fees less than 10 days prior to the commencement of a program will be entitled to a 75% refund of fees paid. The amount retained (25%) by Real Health Management is required to cover the cost of staff and resources which will have already been committed based on the student’s initial intention to undertake the training. Enrolments into short courses (one day) can also be transferred to an alternative date in cases where there is one available.
- Students who cancel their enrolment after a training program has commenced will not be entitled to a refund of fees. Enrolment into a course via distance delivery will be deemed to have commenced when the learner resources have been dispatched.
- There is no charge for a student to transfer to another course with Real Health Management. Providing that this is done within 3 months of the 1st-course date. If Real Health Management cancels a course, then a full refund will be made available to whoever paid that course fee.